Reflections on service, strategy, protoyping
On Friday, I presented my master’s capstone project, which in a symbolic sense concluded and summed up my design school experience. Putting together the presentation gave me a chance to reflect on the type of work I did this year: my approach, my process and the tacit knowledge gained. I came up with a few concepts that I think especially characterize this capstone project, and also synthesize much of my learning experience from the last two years.
Chief among them is the notion of design as service. In their book, the Design Way, Nelson and Stolterman write that design is about creating intentional change in the real world. As such, a designer must always work within limited time, resources and knowledge. And furthermore, design is never solitary, but is rather defined by dynamic relationships, working in service of others. Continue »